Paying for BizOS and managing billing

BizOS is paid for in Naira, and payments are processed by Paystack. For each plan, you choose one of two ways to pay.

Pay by card. Your card is charged automatically every month or every year, depending on which you chose, until you turn automatic renewal off.

Pay another way. You can pay by bank transfer, USSD, or bank account. With this option you pay one period at a time. We will email you 7 days, 3 days, and 1 day before the last day of your access, and again the morning after it ends. From that point your account is read only until you pay again. If you pay the day after your last day, the new period still starts straight away.

After each payment, Paystack may send you its own receipt. BizOS also sends you a separate message confirming that the payment was received and showing the date your plan is active until.

Managing your subscription. Only the account owner can manage billing. Go to Settings, then Billing, to see your plan, whether you pay monthly or yearly, your status, your next payment date or the date you are paid until, and your payment history.

If you pay by card, you can update your card from the billing page, and you can turn off automatic renewal there. If you turn it off, your access continues until the end of the period you have already paid for.

If a card payment fails, your access continues normally for 7 days. The account owner is emailed with a way to pay for that period by bank transfer, USSD, or bank account. If the period is still unpaid after those 7 days, the account becomes read only until it is paid.

Changing plan is not self serve yet, so write to hello@ai1team.com if you want to move to a different plan. The same goes if you currently pay another way and want to switch to automatic card renewal.