Frequently Asked Questions
Quick answers about pricing, security, getting started, billing, and support.
Pricing & Plans
Three plans: Foundation ($29/month), Momentum ($59/month, our most popular plan), and Apex ($99/month). Each plan increases limits on contacts, invoices, staff, and automations, with Apex offering unlimited usage plus Creditworthiness tools. See our Billing & Subscription articles for full details.
Yes. Every plan includes a 14-day free trial. A card is required to start the trial, and you'll get a reminder email 3 days before it ends.
No, BizOS does not offer a permanent free tier. All plans require a paid subscription after the 14-day trial.
Security & Data
Yes. BizOS uses industry-standard encryption and access controls, with each business's data fully isolated from others on the platform.
Only you and staff members you've added to your account can access your contacts and business data.
Getting Started
Small and medium businesses in Nigeria looking to move off spreadsheets, paper records, or WhatsApp-based operations. BizOS covers CRM, invoicing, tax compliance, and more in one platform.
No. BizOS is designed for business owners, not accountants. Tax calculations (VAT, WHT, PAYE) are handled automatically based on Nigeria Tax Act 2025 rules.
Billing & Cancellation
Yes, you can upgrade or downgrade your plan at any time from your account settings.
You can cancel anytime from your billing settings. Contact hello@ai1team.com if you need help.
Support
Email hello@ai1team.com. Priority email support is included with Momentum and Apex plans.
Not yet. Support is currently email-only.
